Privacy Policy

We do not collect personally identifiable information about you when you visit this site, unless you choose to give it to us by completing an online form or registering for our newsletter. If you do choose to give us your personal details (such as your name, email address or telephone number) our staff will be able to access these details for the purposes for which you supplied it and/or so that we can better understand you and your interest in our services.

While we do not collect personally identifiable information about you if you only visit our website, we do analyze non-identifiable web traffic data in order to help improve our website. This information does not identify you personally and is not linked to any personally identifiable information that you may have provided. For more information about our analysis of non-identifiable information please refer to the Google Analytics section below.

No software or hardware techniques are employed to capture a visitor’s email address without their knowledge. Certain applications on the TV Hosting Academy website may require users to register or to provide personal information in order to make a commerce transaction, to enter a contest, or to subscribe to a newsletter. Such personal information is not shared or sold to third parties. To better enable us to service our patrons, the website may be used as a survey tool to request demographic information. If we request demographic information, we will not share your personal information as an individual with any other entity.

Who we share this information with

We do not and will never disclose any personal information you provide to us to any outside parties without your permission, unless it is necessary for us to do so in order to carry out our service to you or otherwise as required by law.

Cookies

Cookies are small files that a website can send to your computer which can be stored on your hard drive (persistent cookies) or in memory (session cookies). Cookies store information about your preferences on a particular website and can remain on your computer once you have exited from that website.

We do not use cookies nor do we have plans to implement such technology in the future.

Please remember that, although we have many wonderful and exciting success stories each month, meeting a guest is never a guarantee of employment.

Registering for Programs and Services

Once you have placed your registration order, the responsibility to know which programs or services you are registered for is yours.

Due to an overwhelming response for the most popular programs, we often have people standing by. If you are more than 10 minutes late to any program or registered service, TVHA reserves the right to replace you with a student standing by.

If you email or call ahead to say you are running late, we will hold your space until you arrive. If you arrive without calling and we have replaced you, you will receive credit for the seminar. If you are a “no show,” no credit will be given, even if you are replaced.

Since our guests are preeminent industry professionals, there are occasional postponements, substitutions and cancellations. We do our best to reschedule or replace a guest with an equal-level guest from the same office. We apologize for any inconvenience and request your patience and understanding when this occurs.

Payment Policies

Payments for programs and services are due at the time of registration.

Currently, we accept payments via our online portal, Stripe and PayPal.Please register for all programs and services via our website or online academy.

WE ARE UNABLE TO GIVE REFUNDS UNDER ANY CIRCUMSTANCES!

Cancellation Policies

If you cancel at least 48 hours before the scheduled time of a workshop you will be reimbursed. The policy for a class or special event is 7 days prior to the start date in order to receive credit for monies paid. It can be used for any and all programs at TV Hosting Academy. There may be special cancellation policies for holidays that are printed in the schedule.

If you are canceling late, no credit is given unless we find a replacement for you. We have, on occasion, been able to replace students who cancel late with others from wait lists or who might be standing by. If you are replaced, as a courtesy, we will not charge you for the late cancellation.

If you are a “no show” for a seminar, you will not receive credit under any circumstances.

Class/Special Event Digital Videos

For most of our on-camera classes and special events at TVHA, we record your on-camera work with the designated casting director/industry guest and then, as a courtesy, post it online for you to view and download. These videos are for educational purposes only and are NOT to be posted on YouTube, Facebook, or any other public viewing site. Due to the occasional technical error, we cannot guarantee the availability of all video clips. Therefore, we offer the ability to view and download online strictly as a courtesy.

Security Used

Actors Connection stores all user information in secure databases protected via a variety of access controls. Access controls include: password protection, electronic firewalls and data encryption. SSL encryption is used to protect all personal and financial information, and credit card information is not stored on a web-enabled server. This data is accessed only for purposes specified in our privacy policy.

Financial Information

TV Hosting Academy, LLC will protect any personal financial information that you share with us. If you make a purchase online, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our web server. We will retain order information for our records, but this information is never shared with third parties.

Conditions

Under no circumstances shall the TV Hosting Academy, LLC, its employees or its contractors be liable for any direct, indirect, incidental, special, punitive or consequential damages that may result in any way from your use or inability to use the information provided on this or any other website supported or maintained by TV Hosting Academy, or from your reliance on or use of information, services or merchandise provided on or through the website or that result from mistakes, errors, omissions, interruptions, defects, deletion of files, delays in operation or transmission or any failure of performance. If you are dissatisfied with the information provided on this website, or with any of the practices of TV Hosting Academy in the operation of this website, your sole and exclusive remedy is to discontinue using the website.